New York Part Time Jobs

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CRC Insurance Services, Inc. BenefitMall - Benefits Sales Commission Liaison (Hybrid) in White Plains, New York

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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role processes broker commission payments and cash receipts; ensuring compliance with company policies and procedures.

Our employees work a hybrid schedule. On the days we are not in the office, our teams are able to collaborate using video and screen sharing technology which means you'll feel like you’re part of the team while also enjoying the convenience of working from home.

At BenefitMall, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. Our culture is based on corporate values that focus on inclusion, trust, collaboration, and innovation to help us build a bright future. As a result of listening to our employees, BenefitMall has earned a Top Workplaces USA award three years in a row (2021, 2022, & 2023) based solely on employee feedback and insight! If you want to work for a company where employees are valued and growth is encouraged, BenefitMall could be the place.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Calculate/verify percentage of override/commission.

  • Make account names corrections, if necessary, along with policy numbers if incorrect.

  • Identify and resolve any payment application errors.

  • Internal/External forward-facing Liaison for brokers and carriers to resolve any issues.

  • Incentive Chargebacks including but not limited to working with PODs on identified chargebacks and resolving with Incentive team.

  • Recommend process improvement measures when identified.

  • 1/1/1900 Research and resolve non-issue services.

  • Approve NY & NJ Cash Buckets

  • Cash Collections including but not limited to working with carriers on services where no cash has been collected.

  • Maintain Affiliate/BIP Partner arrangements.

  • Carrier Bonuses including but not limited to reconciling and calculating payout for NY Affiliates

  • Additional duties may be assigned.

  • Occasional long, irregular hours.

  • Physical requirements include sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.


  • High School diploma or equivalent, with a minimum of with at least (2) two years related work experience.

  • General knowledge of accounting concepts, procedures, and practices.

  • Experience with computerized accounting systems.

  • Good knowledge of Microsoft Windows, Excel, Word, Outlook, SalesForce, AgencyBloc and navigating various web browsers, especially Google Chrome and Microsoft Edge.

  • Good phone skills.

  • Communicate effectively with all levels of internal and external personnel, both verbally and in writing.

  • Develop and maintain good work relationships.

  • Work in and contribute to a positive team environment.

  • Manage multiple tasks simultaneously.

The annual base salary for this position is $55,000 - $69,000.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site ( . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

EEO is the Law ( Pay Transparency Nondiscrimination Provision E-Verify (

CRC Group is one of the largest wholesale and specialty insurance product distributors in the United States, providing data-driven insurance solutions for property and casualty, executive and professional, group and individual, and other specialty insurance programs. Learn more at .