Job Information
St. John's Embrace Living Protective Svc Dispatcher in Rochester, New York
St. John’s is leading and inspiring a shift in society’s views of elderhood. Join our family of dedicated, talented employees who are at the forefront of innovative senior services delivery in this community. St. John’s embraces living every day by fostering a culture that is friendly, respectful, responsive, compassionate, innovative, and fun for both employees and the elders and residents that call St. John’s home.
If this description speaks to you, continue reading about the opportunity of Protective Services Officer Dispatcher at St. John's Meadows. This position can be full-time, part-time or per-diem.
Position Summary: As a member of the St. John’s Protective Services Team, The Protective Services Dispatcher provides support to Protectives Services Officers by monitoring alarms, camera systems of Meadows Brickstone Campus, answer emergency and non-emergency phone calls for service. Responsibilities include:
Radio/Tele-communicator, Alarm monitoring and CCTV monitoring.
Dispatchers continually enter and update data in computerized programs, including a Computer Aided Dispatching program.
Operate Campus radio frequencies for Protective Services and Maintenance, coordinating responses and facilitating requests for assistance from, local law enforcement, Fire and Emergency Medical Response.
Answer and make a variety of phone calls ranging from routine responses, back up support, to emergency assistance and notifications to internal and external entities..
Dispatchers assist callers with connecting with the correct personnel or referring to appropriate department or entity to assist them.
Process fire, Medical and burglary alarms throughout the St. Johns properties, deploying officers and make notifications as appropriate.
Continually communicates with Officers and Officer-in-Charge throughout the shift.
Provide customer service and assistance for walk into Office.
Qualifications:
High School Diploma or GED
Required skills: Ability to read and write
Typing skills - Accurate keyboard data entry
Multitasking skills, processing and acting on multiple informational inputs
Basic computer knowledge
Ability to communicate courteously and effectively in all non-stress and stress situations
Able to think independently while working as a member of a team.
Check out what we have to offer YOU at https://www.stjohnsliving.org/careers:
Health, dental, vision insurance (30 hours+)
Employer sponsored life insurance & telemedicine (30 hours+)
Weekly paychecks
Competitive pay
Ability to pay your bills before pay day through PayActiv: https://www.payactiv.com/employees/
Free parking
24/7 fitness center
Generous paid time off and holidays
On-site child care
Employee Assistance Plan
Cell phone discounts
Recognition activities and events
St. John’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.