Job Information
Catholic Charities Family Community Services Housing Peer Navigator in Rochester, New York
Housing Peer Navigator
Job Details
Job Location
1099 Jay Street - Rochester, NY
Position Type
Part Time
Education Level
High School Diploma or GED
Salary Range
$16.00 - $18.00 Hourly
Job Shift
Day
Description
General Description
Assist the Home SOURCE team with housing retention services for PLWH/A to ensure successful linkage to housing, medical, and vocational services. Provide delivered services that include, but are not limited to, individual supportive counseling, assistance with client education, and escorting clients to medical and/or housing retention appointments.
Essential Duties and Responsibilities
Assist consumers with appointment setting, reminders and appointment accompaniment.
Complete follow-up activities (i.e.: phone calls, initial appointment tracking, monitoring services and debriefing).
Support and empower consumers to obtain/maintain self-management skills to achieve housing retention
Assist Career Coordinator with group education activities on soft skills training, resume writing, and employment needs
Assist consumers with navigation through the housing and employment services, addressing barriers.
Link hard-to-reach patients/consumers to needed services by providing outreach services.
Maintain accurate denotation of all services provided to clients in accordance with standards set by funding sources in all database systems.
Assist clients with self-advocacy skills, independent living skills, and when needed, serve as the client advocate.
Assist Housing and Retention Specialist with household items clients may need, including completing referral, assist with shopping for item and processes request
Serve as consumer advocate.
Participate in team meetings, case conferences, and case reviews.
Participate in staff, department, and agency meetings or activities. Represent Catholic Charities Community Services on appropriate boards and committees as assigned by Supervisor.
Assure compliance with all applicable local, State and Federal regulations and agency policies.
Attend mandatory training.
Any other duties as assigned by supervisor.
Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Qualifications
Qualifications
*Education: * Associate degree in health, education or human services; and one year of work experience and/or verifiable volunteer experience. OR High School diploma or GED and two years of work experience, and/or verifiable volunteer experience. OR A Combination of experience and education may be substituted at the discretion of the Executive Director
*Experience: * Must have knowledge of behavioral health system and resources.
Must have familiarity and sensitivity to HIV/AIDS issues. Preference will be given to individuals who have completed Leadership Training Institute for Persons Living with HIV/AIDS.Physical Demands/Work Environment:
Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle.
Stand, sit, walk, bend, stoop, kneel, and reach.
Climb up or down stairs.
Able to reach above or below shoulders.
Occasionally lift or move objects weighing up to 10 lbs.
Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
Be able to read write and interpret written documents.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Additional Requirements:
Demonstrate ethical business practices, in conformance with all state and federal laws and regulations.
Possess excellent verbal and written communication skills.
Bilingual (Spanish/English) or ASL/English desirable.
Familiarity with community resources.
Previous experience working with diverse populations, including low to moderate-income families.
Ability to multi-task and prioritize duties.
Ability to travel in all weather conditions throughout the counties served.
Willingness to foster agency, department and program wide cooperation and teamwork through use of positive/constructive communication techniques.
Ability to maintain absolute confidentiality in regard to all records reviewed including client records, employee records and billing records.
Proficiency and experience with PC’s and Microsoft applications.
Ability to analyze and interpret data and to handle problem resolution.
Possession a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier.
Continuous use of a reliable, registered and insured vehicle.
Provide transportation to clients in agency or personal vehicle as required, based on program need.
Demonstrate full adherence to the CCFCS Code of Conduct and all policies/procedures related to compliance.
Demonstrate commitment to Agency Mission Statement.
Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.