Job Information
Chenango County Support Investigator in Norwich, New York
Chenango County's Social Services Department has an opening for a SUPPORT INVESTIGATOR. This is a position in the Chenango County Department of Social Services' Child Support Enforcement Unit. The position involves responsibility for locating absent parents and putative fathers, establishing paternity, and establishing, enforcing and monitoring court ordered and voluntary support obligations. An employee in this class interviews clients and applicants and conducts investigations to determine the location and financial status of individuals legally responsible for the support of dependent children. Most investigative work is performed in the office via personal interviews, correspondence, telephone contacts and the use of computerized records, but some travel and field investigation work is required. Work involves court appearances and direct contact with judges, attorneys, employers, and child support units and personnel from other jurisdictions. At least one incumbent in this title will be required to obtain and maintain a Notary Public License. <p>
MINIMUM QUALIFICATIONS: Either <li>(A) Possession of an Associate's Degree or higher in business administration, criminal justice, paralegal technology or a closely related field; OR
<li>(B) Graduation from high school or possession of a high school equivalency diploma
AND two years of full-time paid interviewing, investigating or collection experience
or its' part-time equivalent; OR
<li>(C) An equivalent combination of training and experience as defined by the limits of
both (A) and (B) above.<p>
The position has a 37 1/2 hour work week and 2023 starting pay rate is $19.64 per hour and includes a full benefits package.<p> A Civil Service examination will be required for permanent appointment at a later date. Position status: Competitive.<p> Health, dental and vision insurance; - Generous leave time benefits & paid holidays; NYS Retirement System membership; 457(b) tax deferred retirement savings plan; Eligibility for federal student loan forgiveness program <p> Chenango County Civil Service application MUST BE filed for consideration. For applications, please visit www.co.chenango.ny.us/personnel or contact the Chenango County Personnel Department at 607-337-1470. <p> EEOE M/F/D/V/GI/SO