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Delaware North Host, Stella 34 in New York, New York

The Opportunity

Delaware North’s Patina Restaurant Group is hiring full-time and part-time Hosts to join our team at Stella 34 in New York, New York. As a Host, you will be the first person to welcome and interact with our guests.

Pay rate: $17.00 / hour. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Per client mandate, all current and new hires at this location are required to be fully vaccinated with an authorized COVID 19 vaccination. You will be asked to confirm this prior to receiving a job offer and to enter the property.

$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.

ITALIAN CUISINE

Stella 34 Trattoria is a modern Italian restaurant inside of Macy’s flagship store in New York. The restaurant features sixth-floor views of the Empire State Building, wood-burning ovens and serves lunch, dinner, brunch and drinks. It also features a Cibi Ronda, an Italian take-away counter, and the New York home to Italy's finest gelateria, Vivoli.

Responsibilities

  • Review floor plan and reservation book daily; create a seating chart.

  • Set up the host station according to the checklist.

  • Greet guests and seat them at tables or in waiting areas.

  • Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.

  • Maintain control of the seating and wait times.

  • Clean and maintain host station; contribute to the cleanliness of the dining and bar areas.

  • Inspect dining and serving areas to ensure cleanliness and proper setup.

  • Answer any guest questions regarding service, and provide general assistance for guests and employees.

  • Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.

  • Answer restaurant telephone line during assigned hours of operation.

Qualifications

  • 1 year Prior experience in a guest service environment preferred.

  • Attentive and detailed oriented.

  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.

  • Capable of performing specified procedures and following instructions.

  • Effective communication skills; ability to communicate with guests and co-workers.

Physical Requirements

  • Ability to remain on feet for entire length of shift

  • Ability to maneuver between tables and around corners.

  • Frequent walking, bending, lifting, reaching, and stretching.

  • Ability to lift and carry up to 30 lbs.

Who We Are

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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