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Capital One Services, LLC Director,, Project Management- Data Operations in New York, New York

Director,, Project Management- Data Operations

As a Director or Senior Director Project Manager at Capital One, you will create strategy and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You lead important and exciting projects from day one, working alongside key stakeholders across the company.

About the team:

Enterprise Data is responsible for helping drive and evolve Capital One's data journey. Our products support our data producers and consumers as they drive business processes and innovation across all corners of the company. Our Data Operations team in Enterprise Data is reimagining how we enable acceleration of our data journey.

About the role:

We are seeking a customer-centric, energetic, and highly-motivated individual who is passionate about technology to join our team. This individual will be responsible for managing a portfolio of projects and initiatives that cut across product teams to identify key risks and dependencies, facilitate and engage in strategic problem solving, and provide clear, concise and actionable reporting and communication on the status of each body of work. They should have a bias for action, identifying opportunities for optimization or acceleration within processes and take initiative to quickly implement.

Candidates for this role will have demonstrated they can manage complex and technically-oriented projects, communicate effectively to executive levels, and connect dots across teams, stakeholders and customers to avoid delays and identify opportunities to accelerate work. Success in the role requires an innovative mind, a proven track record of delivering highly complex solutions end to end, rigorous organization skills, and a passion for delivering customer value.

Key responsibilities include:

  • Elevate and champion the Enterprise Data program management agenda

  • Lead a small team of highly engaged project management professionals

  • Oversee the performance and progress of multiple workstreams, ensuring alignment with organizational goals and strategy

  • Collaborate with product leaders and business unit leaders to identify long term strategies to improve velocity and increase success through streamlining processes

  • Identify, assess and manage risks across the portfolio, providing mitigation strategies to accountable owners and performers and escalating to executive leadership, as necessary

  • Communicate to product and business unit teams, ensuring clear communication on goals, progress and challenges

  • Collaborate with other staff teams to provide integrated support and oversight with a unified view of status, accomplishments, priorities and risks

  • Implement and execute well managed governance and change management processes across projects/programs

  • Provide strategic insights and recommendations to leaders, acting as a trusted advisor for project/program related decisions

  • Demonstrate outstanding communication and partnership skills with key stakeholders across all levels to manage, inform, and influence outcomes

  • Demonstrate organizational agility to adapt to changing demands and work in a dynamic environment

We want you if you are:

  • An analytical thinker able to use data to drive prioritization across cross functional teams

  • Extremely organized with strong task coordination, and time management skills to drive and deliver results

  • Able to handle ambiguity and able to dive deep without losing sight of the project's direction and commitment

  • Experienced communicating and influencing senior leaders and partners

Basic Qualifications:

  • Bachelor's Degree or Military experience

  • At least 7 Years of Project Management experience


Preferred Qualifications:

  • At least 2 years of Technology Management experience

  • Experience or knowledge of data publishing and tools like Snowflake/Databricks

  • At least 10 years of Project Management experience

  • PMP, Lean, Agile or Six Sigma certification

  • Exceptional communication and collaboration skills

  • Excellent problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $200,100 - $228,400 for Director, Project Management


New York, NY: $218,300 - $249,100 for Director, Project Management


Richmond, VA: $181,800 - $207,500 for Director, Project Management









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


Minimum Salary: 34320.00 Maximum Salary: 34320.00 Salary Unit: Yearly

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