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Bowery Residents Committee Director of Talent Management & Leadership Development - 131 West 25th Street in Manhattan, New York

BRC is seeking a visionary Director of Talent Management and Leadership Development to spearhead our organization's growth in leadership capabilities, performance management, and talent development strategies. The ideal candidate will be a seasoned professional with a proven track record in designing and implementing comprehensive leadership programs and fair, inclusive performance appraisal systems across all organizational levels. This role requires a strategic thinker who can align talent management initiatives with BRC's mission and values, while fostering a culture of continuous learning and improvement. The successful candidate must possess excellent facilitator engagement, analytical skills, a deep understanding of organizational development principles, and the ability to influence and collaborate effectively across diverse teams in a non-profit, social services environment.

Responsibilities:

Develop and implement fair, inclusive performance appraisal systems, focusing on efficient goal setting and continuous quality conversations.

Work closely with clinical and operations leadership to analyze performance factors, identify gaps, and improve performance systematically. Support the implementation of strategic professional development activities. Assess and predict talent needs as the organization grows.

Conduct employee job satisfaction surveys in partnership with the VP. Perform statistical analysis, generate reports, and explore innovative ways to enhance employee retention.

Develop, lead and manage a comprehensive leadership development program for early, mid-career, and senior leaders.

Create the full suite of leadership development programs and experiences aligned to BRC’s defined competencies, starting with first-time people leaders and expanding to senior leadership and executive leadership.

Develop tailored leadership plans using internal and external resources to address skill gaps. Implement a progressive program supporting team members throughout their BRC careers.

Collaborate with the VP of Professional Development and Training to oversee talent review procedures, employee surveys, and performance analytics.

Execute projects with strong management skills, including monitoring work-plans, managing milestones, prioritizing tasks, and maintaining appropriate communication.

Establish and grow the Talent Management and Leadership function, laying the groundwork for future team expansion.

Related duties as assigned.

Schedule:

Monday-Friday 9:00am-5:30pm (Hybrid 3 days in the office)

Qualifications:

Bachelor’s degree in organizational development, education or related field and 5 Year experience creating, leading, and facilitating management and professional development sessions for leaders at every level of an organization required.

Master’s degree in Organizational Development, Organizational Effectiveness, Industrial Psychology, Human Resources Management or equivalent strongly preferred.

Management experience required.

Advanced knowledge of learning and development methodology and strategy, program/curriculum design, mentoring, facilitation, organizational development, and consulting.

Exhibit strong strategic and critical thinking abilities.

Strong project management skills and experience managing cross-functional relationships and priorities.

Excel in collaboration and partnership-building.

Strong command of Microsoft Office skills and ability to produce deliverables:

In Excel, aggregate data, complete complex analysis, and display results visually

In PowerPoint, curriculum presentation, and translating data into insights and tell a logically structured, succinct, and compelling story tailored to your audience; make clear and easily actionable asks.

In Word, create clear, concise, professional written communications with a user-friendly layout that's conducive to cognition.

Social services, not for profit, or related experience or demonstrated understanding preferred.

Travel required within NYC boroughs.

*Vaccination preferred but not required

MAKE AN IMPACTAre you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.

A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.

Tuition assistance and many training opportunities for career development.

Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

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