Job Information
Bowery Residents Committee Client Data Manager - 315 West 35th Street in Manhattan, New York
DUTIES & RESPONSIBILITIES:
Responsible for all aspects of overseeing and supporting the program- wide case management databases. Also include serving as a program liaison for various client databases, and assisting with data quality assurance processes. Databases include, AWARDS, DHS CARES, and MTA Homeless Database
Responsibilities include:
Develop and distribute targeted materials to staff covering basic training, policies and procedures, and related topics
Conduct regular introductory trainings for new program staff, and ongoing specialized trainings for more advanced AWARDS and CARES
Facilitate technical assistance for database users
Customize database functionalities as necessary to ensure maximum efficiency and effectiveness of use
Assist with the preparation of program reports comparing key data from the case management database to internal monthly reports. Program reports may include daily data reports, on-going placement tracking reports, monthly BRC reports, quarterly DHS reports and other reports as needed by either the funder or BRC.
Perform other related duties as assigned
HOURS:
Full-time, 37.5 hours per week
Monday - Friday; 8:30a - 5:00p
QUALIFICATIONS:
Bachelor's degree. Excellent organizational and time management skills, with attention to detail, accuracy and pacing. Superior computer literacy skills (e.g., Microsoft Excel, Access, Word, Power Point) and the ability to learn new computer applications with ease; knowledge of statistical software (e.g., SPSS) is a plus. Strong written and verbal communication skills.. Interest in issues relating to homelessness, mental health and/or substance abuse. Work requires continual attention to detail in managing data, processing information and establishing priorities.
- Vaccination preferred but not required
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
PROGRAM DESCRIPTION:
Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a day. Through this program, which BRC has operated since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:
Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
Tuition assistance and many training opportunities for career development.
Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.